Our Team
Meet Our Mental Health Billing Specialists
Our mental health billing specialists are the people behind your claims. They check insurance, send clean claims, chase unpaid bills and explain every result in plain words. Apna MBC is a remote-first team based in Arlington, Texas, built to help psychiatrists and therapists get paid faster.
Our team at a glance
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Focus
Insurance verified -
Work style
Remote-first, global team -
States
served 30+
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Headquarters
Arlington, Texas -
Your contact
A dedicated account manager -
Security
SOC 2 Type II and HIPAA
The People Behind Apna MBC
Kenyatta B.
Co-Founder
An experienced billing specialist who started Apna MBC with Ryan K. to lift the billing burden off providers.
Ryan K.
Co-Founder
An experienced billing specialist who helps lead Apna MBC and keeps our focus on mental health practices.
Shazia Riaz
Client Services
A 16-year veteran of clinical, administrative and medical billing roles. She explains policy benefits in plain words and helps patients with empathy and understanding.
What Our Mental Health Billing Specialists Do Every Day
Therapy and psychiatry billing has many moving parts. Our specialists split the work so each part gets an expert. Together, these teams cover your full billing cycle, from the first insurance check to the final payment.
Revenue cycle team
Checks insurance, scrubs claims, sends them daily, posts payments and works denials and unpaid accounts. See mental health billing services.
Patient Services Team
Answers billing questions and explains statements with kindness. See patient billing services.
Credentialing Team
Files and tracks network applications, so you can see insured patients sooner. See medical credentialing services.
Compliance Team
Audits billing files and records against federal rules to lower your risk. See compliance audits.
Why Our Specialists Only Work in Mental Health
A general biller may handle a dentist, a surgeon and a therapist in the same day. Our mental health billing specialists work only with behavioral health. They know session codes, time limits, prior approvals and insurer habits for therapist billing services and psychiatry alike. They also understand how sensitive therapy notes and diagnosis codes are.
That focus means fewer errors, fewer denials and faster answers. When a claim is rejected, our mental health billing specialists find the reason, fix it and send it again.
How Our Specialists Work With You
- One contact: A dedicated account manager answers your questions.
- Plain English: You get clear updates, not billing jargon.
- Fast answers: Ask a question and a real person replies.
- Your software: We work in tools like TherapyNotes, SimplePractice, Tebra and DrChrono, so you never switch platforms.
- Ownership: If we make a mistake, we make it right.
Follow One Claim From Start to Finish
Your claim passes through careful hands. Here is the path it takes with our team:
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Onboarding
We learn your payers, your software and your goals. -
Coding and claim submission
We check each claim for errors before we send it. -
Follow-up
We track every unpaid claim and call insurers until it moves. -
Payment posting and denials
We post payments, then appeal and resubmit denied claims. -
Reporting
You get plain reports that show what you earned and what is still open.
Trained to Protect Patient Data
Every specialist works under the same rules. Apna MBC is SOC 2 Type II certified, and HIPAA compliant medical billing guides how we handle each record. Your patients’ information stays private. They trust you with sensitive details, and we take that trust seriously in every call, email and claim.
Join Our Team
Our team is growing fast. We offer flexible, remote-first roles for people who love detail and want to help mental health providers succeed. Every role helps a therapist or psychiatrist spend more time with patients. Send us a note through our contact page. You could become one of our mental health billing specialists.
Team Questions
They are our billers, patient service reps, credentialing experts and compliance reviewers. Each one works only with mental health practices.
Yes. Every client gets a dedicated account manager who knows your practice.
Yes. We work inside your current system, so there is nothing to migrate.
A mental health billing specialist turns therapy and psychiatry visits into paid claims. They check insurance, send claims, fix rejections and follow up until the money arrives.
Yes. Our team is remote-first, and we are growing. Reach out through our contact page to learn about open roles.
Our headquarters is in Arlington, Texas. Our remote-first team serves providers in more than 30 states.
Work With People Who Know Mental Health Billing
Let our mental health billing specialists take over your claims, calls and paperwork.
Customer Support
(786) 475-5468
