Mental health billing
Mental Health Billing Case Studies
Apna MBC is a medical billing company for psychiatrists, therapists, and nurse practitioners. These case studies show how we handle denials, accounts receivable, payment posting, credentialing, and audits for mental health practices. Each one states the challenge, the work we did, and the result we measured.
How we measure results
Every case study reports the same core measures, taken from the client’s billing records before and after our work. We do not publish a result we cannot tie to a specific metric and time period.
First-pass claim acceptance
Share of claims the payer accepts on first submission.
Denial rate
Denied claims as a share of claims submitted, grouped by denial reason.
Days in accounts receivable
Average days from claim submission to payment.
Net collection rate
Payments received as a share of the allowable amount.
Payment posting accuracy
Share of remittances posted to the correct patient, claim, and amount.
Case studies
Filter by the service we delivered or the type of practice. Results appear on each case study once the client has approved the figures.
How an engagement runs
Every client goes through the same four stages, in this order. Each case study shows which stage produced the result.
Step 1
Review your billing
We audit recent claims, remittances, and aging reports to find where revenue is lost.
Step 2
Fix the workflow
We correct coding, eligibility, and documentation gaps that cause denials and delays.
Step 3
Run daily billing
Claims are submitted, denials are worked, and receivables are followed up on a set schedule.
Step 4
Report and adjust
Monthly reports show the core measures, and we change the process where the numbers say to.
Frequently asked questions
Each case study names the practice type and the billing service involved, describes the problem the practice faced, lists the steps we took, and reports the results using the core measures above.
We compare the practice’s billing records from before our work with records from after it, using the same measures in each case. A result is published only after the client has reviewed and approved it.
No. We bill for psychiatrists, therapists, counselors, nurse practitioners, and group practices that provide mental and behavioral health care.
We work inside the systems our clients already use, including SimplePractice, TherapyNotes, Tebra, and NextGen. Ask us about your system during the free review.
Our operations follow HIPAA privacy and security rules. We handle patient records only as needed for billing and limit access to staff who need it.
We check why the payer rejected or denied the claim, correct the cause, and resubmit or appeal it. We track each denial by reason so the same error is less likely to recur.
Call (786) 475-5468 or request a free billing review. We start with a review of your billing, and we suggest a scope only if we find revenue we can recover.
See where your mental health billing loses revenue
Send us your current billing setup and recent denial and aging reports. We will tell you what we find and what it would take to fix it.
Customer Support
(786) 475-5468
