Privacy Policy

APNA Medical Billing & Consultants ("APNA MBC," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, phone number, email address, business name, and other information you voluntarily provide through forms or communications.
• Business & Practice Information: Provider details, NPI numbers, taxonomy, payer information, and credentialing-related data submitted for billing and credentialing services.
• Communication Data: Records of SMS, email, and phone communications.
• Technical Information: IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

• Deliver medical billing, credentialing, and revenue cycle management services
• Communicate service-related updates and notifications
• Send appointment reminders, billing updates, and administrative SMS messages
• Improve our website, services, and customer support
• Comply with legal, regulatory, and HIPAA requirements

3. Consent to Receive Text Messages

By opting into SMS from a verbal agreement, you are agreeing to receive SMS messages from APNA MEDICAL BILLING & CONSULTANTS. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.apnambc.com. Message HELP for help. Reply STOP to any message to opt out.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information, including HIPAA-compliant systems and secure US-based servers. Access is limited to authorized personnel only.

6. Your Rights and Choices

You have the right to:

• Access or update your personal information
• Request deletion of your data, subject to legal obligations
• Opt out of SMS or email communications at any time

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us: